Terms & Conditions

Please read these terms and conditions carefully. They relate to your use of our car park whether with an annual pass or a day ticket, and they are also available from the main Estate Office.

1. Definitions

In these terms and conditions:

A. "us” “we” and “our” means West Wittering Estate PLC whose registered office is at The Estate Office, Pound Road, West Wittering, Chichester, West Sussex, PO20 8GH; and

B. "vehicle" means any vehicle which enters the Estate’s car park and includes any mechanical device on wheels or tracks, its equipment, and accessories.

C. “ANPR” means Automatic Number Plate Recognition.

D. “Car Park” means the parking facilities in the area managed by (or on behalf of) us and designated for parking vehicles.

E. “VRM” means Vehicle Registration Mark.

2. General terms and conditions

A. We give no warranty in respect of the condition of the car park, its facilities, and the beach.

B. No vehicle may remain in the car park after 8.30pm in the summer (BST) or 6.00pm (GMT) in the winter. Those remaining after closing will be subject to a Parking Charge Notice (see 11 below).

C. No tents may be erected for the purpose of overnight stays.

D. Trailers, caravans and horseboxes are not permitted in the car park or on the beach.

E. We may withdraw or cancel an annual pass or day ticket without notice.

F. We reserve the right to stop and search any vehicle.

G. Inappropriate, inconsiderate, or threatening behaviour or abusive language will not be tolerated. Without any refund, individuals so doing will be removed from the car park and its beach.

H. We reserve the right to remove any vehicle or individual from the Estate, the car park, and its beach if in breach of any of these terms and conditions.

3. Annual passes

A. Annual passes are valid for twelve months from 1st April to 31st March.

B. Renewal of passes must be made by the renewal date, and expired passes cannot be renewed. Reminders will be sent out to the email address we hold on record, but West Wittering Estate will not accept responsibility for failed delivery. It is therefore important that you note your renewal date and ensure you renew your pass prior to the expiry date.

C. The rate for an annual pass is variable. Applicable rates will be available at West Wittering Estate Office, Pound Road, West Wittering, West Sussex, PO20 8GH.

D. Subject to the full rate being paid in advance, this annual pass is issued to the passholder on the understanding that its use will be limited to one pre-registered vehicle owned by and registered to the passholder at their home address.

E. In advance of any annual pass being issued, the VRM of your vehicle and confirmation of ownership in the form of an image of the registration document (V5) or road tax reminder (V11) needs to be provided by you to the Estate office.

F. If you replace your registered vehicle, you must inform the main Estate Office in advance with 72 hours’ notice of your intended change to provide acceptable time to update our system. You will also need to provide confirmation of ownership in the form of an image of the registration document (V5) or road tax reminder (V11). Other than in exceptional circumstances, only one change of vehicle will be allowed in each 12-month annual pass period.

G. We reserve the right either to refuse entry for any vehicle which does not have a valid and current annual pass or to delay entry to allow us to make reasonable enquiries.

H. Passes are not transferable nor refundable.

I. Passes are not for business use.

J. We reserve the right to withdraw the pass without refund, for any breach of the Terms and Conditions of the car park.

4. Ticket types and payment methods

A. The parking tariff payable by you (as varied from time to time) is displayed on the tariff board at the Car Park and on our website. You are obliged to pay the parking tariff and to comply with any instructions on the tariff board as supplemented by these Terms, and failure to do so may result in you being issued with a Parking Charge Notice.

B. Subject to the full tariff (as varied from time to time) being paid by you, the day ticket issued to you through the online payment system is only valid for the vehicle in respect of which it is issued.

C. This ticket is only valid for the day of issue and is not transferable to any other vehicle under any circumstances.

D. This ticket does not entitle any re-entry to the car park, except under exceptional circumstances and only at the discretion of car park staff.

E. To enter our car park in a vehicle, you must:

i. Have a valid annual pass, or purchase a valid day parking ticket prior to your visit via the online payment system (for the avoidance of doubt, any sales/credit card receipts are not classed as a valid parking ticket and will not be accepted as evidence of payment);

ii. Comply with our car park’s Terms and Conditions which are displayed in the car park and also available from the main Estate office and our website;

iii. Comply with any instructions and signage on display in the car park and our website.

F. The parking tariffs shall be displayed on signage, on our website, and within the online payment system.

G. No vehicle may remain in the car park after 8.30pm in the summer (BST) or 6.00pm (GMT) in the winter. Those remaining after closing will be subject to a Parking Charge Notice (see 11 below) not exceeding £100.

H. You must pay the parking tariff using one of the following methods (unless you have pre-booked in accordance with clause I, or you are an Annual Pass Holder in which case clause J will apply):

i. Pay on Foot – the Car Park captures your VRM via ANPR cameras, you will not be required to display a physical parking ticket, instead before leaving the Car Park, you must ensure you enter the correct VRM of your vehicle into the Pay Station and pay by credit/debit card or contactless device to avoid a Parking Charge Notice being issued; or

ii. Pay by Mobile – We recognise your vehicle’s movements in and out of the Car Park by ANPR technology and monitoring your vehicle’s VRM. If using this method, you must scan a QR code displayed on our tariff boards which will direct you to a Virtual Pay Station and pay by credit/debit card or contactless device to avoid a Parking Charge Notice being issued; or

iii. ANPR Pay After Use – We recognise your vehicle’s movements in and out of the Car Park by ANPR technology and monitoring your vehicle’s VRM. If using this method, you must pay for your parking session within 48 hours of leaving the Car Park by visiting www.westwitteringbeach.co.uk, or within such other time limit as specified on the tariff board displayed at the Car Park.

I. You can Pre-Book your car parking session for a specific amount of time (the “Booking Period”) at the Car Park online at www.westwitteringestate.co.uk. Upon making the booking, you will receive a unique booking reference number and a booking confirmation (with a bar code). When using the Car Park, you must follow the instructions on the booking confirmation issued to you and/or the instructions displayed and in force at the Car Park or on our website. You should be aware that you will be required to pay any additional charge due as a result of your vehicle’s actual time in the Car Park exceeding the Booking Period (and any credit surcharge) by credit/debit card prior to exiting the Car Park or online at www.westwitteringestate.co.uk within 48 hours of exiting.

J. If you are an Annual Pass Holder the following applies, depending on the type of Car Park and the operating equipment at the specific Car Park:

i. The ANPR technology will automatically recognise your VRM and register the fact that you are an Annual Pass Holder when you enter and leave the Car Park and in such circumstances (depending on the instructions at the specific Car Park) you may not need to present and/or display your season ticket.

ii. If you have more than one pre-registered vehicle in the car park at once, you agree to pay for the additional parking session using one of the methods outlined in clause H.

iii. Failure to pay for any applicable additional parking sessions may result in you being issued a Parking Charge Notice.

K. We reserve the right to change payment methods from time to time in our Car Parks and you should check all signs and notices in the Car Park for further information about the payment methods available.

L. If a bar code or QR code issued to you in accordance with the Pre-Book method is adapted or damaged in any way, it may become invalid. In such circumstances, this may result in you being issued with a Parking Charge Notice in accordance with clause 11.E of these Terms.

M. If you delay exiting the Car Park once you have paid the fee due for the time parked, you may incur additional charges.

N. For the avoidance of doubt, sales or credit card receipts are not parking tickets and will not be accepted as evidence of payment, unless accompanied by a valid confirmation. Failure to comply with the payment requirements set out in this clause 4, as applicable, will result in a Parking Charge Notice being issued in accordance with clause 11 (Parking Contraventions) of these Terms.

O. Subject to our procedures in place from time to time in relation to a failure to pay for parking, we reserve the right to refuse to lift the fixed barrier at the Car Park to allow the release of any vehicle for which payment has not been received in accordance with the appropriate payment method, including (but not limited to) where your credit/debit card has been declined, you have failed to pay by the required time limit, and/or you have failed to produce a valid and current parking confirmation, or annual pass and/or your QR code or bar code is invalid, as applicable.

P. If you cannot produce your parking ticket, QR code, bar code or annual pass (as required and dependent upon the relevant payment method available at the Car Park) on leaving the Car Park you will be charged the full day rate for each parking session or part session during which we determine that your vehicle has been in the Car Park. We may also charge an administration fee in respect of our time and costs incurred in dealing with any such non-payment.

Q. No refund will be made for any parking tariff payments paid in respect of a lost ticket, QR code, bar code or annual pass which are subsequently produced and in no circumstances can any refund be given for parking tariff payments without proof of payment.

5. Liabilities

A. We must operate the Car Park with reasonable skill and care (“our obligations”). If we do not, we are only responsible for direct loss or damage you suffer as a foreseeable result of our breach of our obligations or our negligence or the negligence of our employees.

B. We do not exclude or limit in any way our liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors.

C. We do not guarantee that there will be any vacant parking space at any particular time. Annual passes do not entitle the pass holder to a particular space or priority over any other user. We will do our best/use our reasonable endeavours to keep enough spaces reserved for season ticket holders and pre-booked customers but cannot guarantee this at all times. If you are unable to find a space, you should leave the Car Park as soon as possible to ensure you do not incur a Parking Charge Notice.

D. Although we owe you the obligations set out at clauses A and B above, you should be aware that the Car Park is open to the general public. We cannot guarantee that members of the general public will not enter our Car Park and cause damage to property and/or engage in criminal activity. Accordingly, you park your vehicle in the Car Park at your own risk. We cannot and do not guarantee the security of your vehicle and/or its contents.

6. Claims and complaints procedure

A. If your vehicle sustains damage while in the car park or you lose any of your possessions from your vehicle while it is in the car park, you should:

i. Immediately either inform a member of our staff at the car park or notify the Estate Office - 01243 514143 or info@westwitteringbeach.co.uk;

ii. In the case of theft, immediately inform the police;

iii. Notify your insurers promptly.

B. If you consider that you have a complaint or claim against us you must:

i. Write to us at The Estate Office, Pound Road, West Wittering, West Sussex, PO20 8GH within seventy-two (72) hours of discovery of the loss, damage or theft giving full details of the occurrence. Before submitting any claim, we ask that you satisfy yourself that the subject matter of your claim lies within the areas of our responsibility.

ii. By filling out the 'contact us' form found at https://www.westwitteringestate.co.uk/contact.

7. Security of your vehicle

A. Unless requested by a member of our staff not to do so, please ensure that:

i. Your vehicle is securely locked;

ii. All windows and the boot of your vehicle are securely closed;

iii. If your vehicle is fitted with a vehicle alarm, steering lock, or similar device, that it is engaged.

B. CCTV cameras are installed in our car park, and they are used to assist in the proper running of the car park. The CCTV cameras may also act as a deterrent to criminal activity. We are obliged by law to display signage in the car park advising that CCTV cameras are in operation. However, we do not make any representation as to the extent of coverage provided by the cameras and no guarantee is given as to the security of your vehicle in the car park where CCTV is installed.

8. Possessions

A. Wherever possible please take your possessions with you when you leave your vehicle.

B. If you do leave possessions in your vehicle, you do so at your own risk. Therefore, please do not leave them where they are visible. You should lock them in the boot or in an equivalent, secure, out-of-sight area within your vehicle.

C. You are reminded that your motor insurance policy may not cover possessions in your vehicle. It may be possible to arrange separate insurance cover for such possessions and we encourage you to do so.

9. Courtesy to other visitors

A. If you damage another customer's vehicle you should report the matter to a member of staff providing the registration numbers of both vehicles. You must also notify the owner of the other vehicle by leaving a note on the windscreen of their vehicle providing your vehicle and contact details and any other details that are relevant to the incident.

10. Safety in the car park

A. Please drive carefully in our car park and obey all directional, speed and other signs.

B. Car parks can be dangerous. You must not, in any circumstances, exit the car park by walking or cycling under a vehicle exit barrier.

C. Please supervise your children and pets, which must be kept under your control at all times in the car park.

11. Parking contraventions

A. It is important to the effective management of the car park that you comply with the Terms and Conditions and that you park your vehicle with consideration for and without obstruction to other car park users.

B. Bays designated for the disabled are only to be used by those entitled to do so by displaying an appropriate disability Blue Badge.

C. You must comply with all signs and speed restrictions in the car park.

D. If you are not an annual pass holder, you must purchase a valid ticket.

E. If you do not comply with these requirements (in A to D above) then you may be issued with a Parking Charge Notice. Specific details and terms as to the sum of the Parking Charge Notice are displayed on signage in the car park and are available from the Estate Office. Such notices because we will incur legal or court fees or a loss as a result of your actions preventing the efficient management of the car park. The amount of the Parking Charge Notice represents a genuine pre-estimate of any additional expenses incurred as a result of your actions or incorrect parking.

F. A Parking Charge Notice may be issued when you fail to comply with the Terms and Conditions of the car park.

G. Workflow Dynamics Limited may contact the DVLA to request details of the registered keeper of the vehicle.

H. Workflow Dynamics Limited may send a Parking Charge Notice to the registered keeper by post.

I. By failing to comply with the Terms and Conditions you agree to pay a Parking Charge Notice of £70 within 28 days (reduced to £35 if paid within 7 days). Parking enforcement is in operation 24 hours a day, 7 days a week.

J. Failure to make prompt payment of the Parking Charge Notice may result in further action including debt recovery action which may increase costs.

K. West Wittering Estate is private property and parking enforcement is managed by Workflow Dynamics Limited on behalf of West Wittering Estate PLC. Workflow Dynamics Limited as data controller may collect, store and process your data to pursue the motorist in relation to outstanding Parking Charge Notices. Data may be shared with third parties (debt recovery companies, solicitors, our customers and court).

L. Workflow Dynamics’ lawful basis is to fulfil the requirements of a contract and their legitimate interest of pursuing parking charges on behalf of West Wittering Estate PLC, to assist in the detection and prevention of crime and prosecution of offenders and to protect the health and safety of other road users.

M. You have rights under the General Data Protection Regulations including the right to object to data processing which can be found in the privacy notice at www.workflowdynamic.com and www.parking2pay.co.uk.

N. Should you require this information in an accessible format please contact the Data Protection Officer at dataprotection@workflowdynamic.com or telephone 03444 127929.

O. Free debt advice can be found at www.stepchange.org.

P. Workflow Dynamics Limited cannot accept any liability for loss, damage or theft from the vehicle however caused.

Q. The use of the car park may be regulated by traffic orders or byelaws under which a penalty may be payable for failing to comply with these Terms and Conditions or the requirements of the relevant order or byelaw. In such circumstances, separate notices specifying the relevant order or byelaw will be displayed in the car park.

R. If any facility or equipment in the car park is damaged by you, your vehicle, or the passengers in the vehicle then, except where the damage arises from our negligence, we will seek to recover the full cost of that repair and associated administration costs from you.

12. Access and re-location of vehicles

A. We reserve the right to refuse the admission of any vehicle to our car park for any reason whatsoever.

B. We reserve the right to move vehicles within the car park, by driving or otherwise, using whatever method we consider appropriate (even if, as a consequence, damage is caused to your vehicle) to such extent as is reasonably necessary for the purposes of safety to persons or property, to avoid obstruction or for the more efficient arrangement of our parking facilities at the car park.

C. We additionally reserve the right, where the car park has to be closed either permanently or temporarily in whole or in part or has to be evacuated in cases of emergency, to remove any vehicle at any time to any other reasonably convenient car park within our control or otherwise as may be expedient.

D. To the extent that it may be necessary to do so in the exercise of the rights conferred upon us under this condition, we reserve the right to drive or otherwise take your vehicle onto a public highway. In so doing we will take reasonable care of the vehicle.

13. Prohibited activities

A. You must not tow any vehicle into or from the car park except as part of the services offered by persons authorised by us and no work on nor cleaning of vehicles by you or your agent other than with our prior specific permission is permitted in the car park. In the event of vehicle breakdown, you must contact a member of car park staff to ensure that your vehicle removal or repair is organised without causing disruption, damage or danger to any other person or property in our car park.

B. No activity in connection with the selling, hiring or other disposal of vehicles or goods or services shall be carried out in the car park without our prior specific written permission.

14. Variation of the terms and conditions

These Terms and Conditions shall not be varied except in writing by us. Nothing said or done by any member of staff is to be capable of varying these terms and conditions.

15. General

Each of these Terms and Conditions shall be construed separately, applying, and surviving even if for any reason other provisions are held inapplicable or unenforceable in any circumstances. The Estate, its land, car park and beach is private property, owned and managed by West Wittering Estate PLC.